Roanoke Island Animal Clinic / New Survey Results 2024

roanoke island animal clinic

107 russel twiford rd
manteo, NC 27954

(252)423-0975

www.roanokeislandanimalclinic.com

Reviews & Survey Results

For reviews found on Google, Click Here

Read what people are saying about Roanoke Island Animal Clinic

Last Updated July 2024

07/14/2024

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars

07/14/2024

4 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
Tell us why:

Been going there for years and have never had any problems. Will continue to go there. Friendly atmosphere

07/12/2024

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

Every single vet and other professional who has ever attended to my dog has been very knowledgeable, explanatory, attentive and courteous, and has demonstrated genuine care and concern for my dog's health and well-being and for me as the pet owner.

07/10/2024

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

Dr. Grossman was so kind and took the time to explain everything and take me to see the x-rays even though they were VERY busy. I know my pups always get the best care when we are there.

07/08/2024

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

We are visiting from New York, we have 2 Hungarian Vizslas, We thought we had an emergency with one of them, which turned out not to be an emergency, but we were treated as though it was top priority and as important to them as it was to us.

07/08/2024

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
3 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

Always good treatment!

07/08/2024

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars

07/07/2024

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

Dr Elliot and entire staff are great

07/01/2024

4 of 5 We were greeted promptly and courteously.
3 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
4 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
7 of 10 How likely is it that you will recommend us to a friend or colleague?
4 of 5 Overall, how would you rank us? 4 stars
Tell us why:

Open on Saturday 

06/30/2024

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

With pure dedication, long hours, and a deep love for their profession and this community, Dr Grossman and Dr Burkart in my view represent the best in the State of NC at what they do. Dr Grossman is brilliant. The "Best" veterinary practice in OBX

06/30/2024

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

Always feel like my dog will do well after I leave.

06/28/2024

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
Tell us why:

We were seen on an emergency basis after hours. What a wonderful service. Treatment was fast and thorough and the staff was amazing with me and my dog. The clinic even has technology that my vet back home in DC area doesn’t even have. Thank you!

06/28/2024

4 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
Tell us why:

Thank you!

06/28/2024

5 of 5 We were greeted promptly and courteously.
N/A The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

Always the best of professional care in a caring manner.

06/24/2024

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

Dr Burkhart was amazing. She and Dr Parker saved Peanuts life. The best office ever! Very knowledgeable and compassionate! I wish we were closer to your office for full time care!

06/24/2024

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

My Cockatiel was having major health problems and was on the edge of her life. Dr. Elliot Grossman was fantastic in his knowledge and skills, and properly diagnosed and saved the life of my bird through surgery and follow-up medications. Wonderful!

06/21/2024

4 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars

06/17/2024

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

Ours was an emergency walk in visit. We were greeted with concern and kindness by the staff. Dr. Grossman immediately diagnosed our dog’s problem (Vestibular Syndrome) and thoroughly explained what to expect going forward. Recovery. Best news ever!

06/17/2024

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
3 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

Dr. Burkhart saved my mom’s cat’s life. She had an ailment that for a couple years and was not identified or diagnosed until we came to this vet. Also true for my dog just recently. She is an angel in disguise!

06/11/2024

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

I had to seek emergency care for my parakeet and they took us right in that same day as a new client. The staff is very friendly & Dr. Grossman took the time to educate me on things I didn’t know about. 11/10 recommend this place!

06/05/2024

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

Responsive, caring, fair, and knowledgeable! A great experience!!

06/05/2024

3 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
4 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?

06/02/2024

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

Everyone was extremely friendly. I was very happy with the service I received.

06/02/2024

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

In from out of town and one of our dogs was not feeling well. Was seen quickly without an appointment and very happy with the staff and Dr. Grossman! Felt like the care we would have received at home with our vet of over 30 years! Thank you!

06/02/2024

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars

06/02/2024

4 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
2 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
3 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
4 of 5 Overall, how would you rank us? 4 stars

05/20/2024

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

We arrived for our vacation on Saturday at 5 PM. I put my Bichon in the fenced yard while unpacking the car. I checked on her at 5:15 and I found her with a bloody cut under her neck. I thank God for the doctors and their staff and the loving care

05/20/2024

5 of 5 We were greeted promptly and courteously.
3 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

It has a comfortable atmosphere. You can commiserate with other pet owners and quickly share their relationships with their pets and yours. Often make new friends.. The staff is friendly and knowledgeable. No pressure.

05/20/2024

3 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

Dr. Grossman was outstanding. Took his time with explaining and caring about my dogs issues.

06/15/2022

"I just wanted to say thank you again for seeing our dog, Dallas, while we were on vacation in May. We were so impressed with your practice, everyone was friendly and accommodating and made us feel as if they had known us forever. Dr. Burkart is amazing. She made us feel comfortable and explained everything in detail and had us back on the road quickly (and at a very reasonable price!). We really appreciate her taking the time to go over other issues concerning our old girl and making suggestions to better her health. Dallas made a full recovery thanks to your clinic. You truly are the best!"

05/20/2022

4 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
8 of 10 How likely is it that you will recommend us to a friend or colleague?
4 of 5 Overall, how would you rank us? 4 stars

05/05/2022

5 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
9 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
Didn’t have to wear a mask.

03/31/2022

3 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
3 of 5 We were seen within a reasonable time frame.
4 of 5 The staff was knowledgeable and considerate toward my pet and me.
4 of 5 The veterinarian listened to my concerns and answered my questions.
3 of 5 I feel I received value for the fee I paid.
3 of 5 I clearly understood everything I learned in the visit and have no additional questions.
5 of 10 How likely is it that you will recommend us to a friend or colleague?

03/27/2022

4 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
4 of 5 The staff was knowledgeable and considerate toward my pet and me.
4 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
9 of 10 How likely is it that you will recommend us to a friend or colleague?
4 of 5 Overall, how would you rank us? 4 stars

03/26/2022

5 of 5 We were greeted promptly and courteously.
3 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
3 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
9 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars

 02/18/2022

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
5 of 10 How likely is it that you will recommend us to a friend or colleague?
4 of 5 Overall, how would you rank us? 4 stars
Tell us why:
Very Happy with yall. I just never make recommendations. Thanks.

02/17/2022

4 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
8 of 10 How likely is it that you will recommend us to a friend or colleague?
4 of 5 Overall, how would you rank us? 4 stars

02/08/2022

4 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
4 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
3 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
9 of 10 How likely is it that you will recommend us to a friend or colleague?
4 of 5 Overall, how would you rank us? 4 stars
Tell us why:

I liked they way all the people there was not scared of my puppy even if he was a German Shepard and dr Elliot was amazing with him and he did a damn good job explaining everything to me

02/07/2022

4 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
3 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
9 of 10 How likely is it that you will recommend us to a friend or colleague?

12/31/2021

You've received a survey response from a promoter.

It is important to us that you and your pet have the best experience and care possible. You can be assured that your responses are kept confidential.

3 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
9 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

Impressed by the nurse and vet for their professionalism and care. Cost of service was reasonable.

4 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
5 of 10 How likely is it that you will recommend us to a friend or colleague?
4 of 5 Overall, how would you rank us? 4 stars
Tell us why:

We did not have an appointment but the hospital squeezed us in anyway. The place was real busy and we were seen in less than an hour. The VET was confident and knowledgeable and got our dog feeling better pretty quickly. Maybe a larger waiting room.

08/13/2021

4 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
3 of 5 We were seen within a reasonable time frame.
4 of 5 The staff was knowledgeable and considerate toward my pet and me.
4 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
8 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars

07/02/2021

4 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
4 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
8 of 10 How likely is it that you will recommend us to a friend or colleague?
Tell us why:
4 star…I have been with RIAC for 11 years…I have seen the practice go thru many changes…throughout these changes RIAC commitment to our fur family has remained steadfast..i sense that the new staff will be a great assist to the clinic and community!

06/23/2021

4 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
4 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
3 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars

06/23/2021

5 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
2 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
9 of 10 How likely is it that you will recommend us to a friend or colleague?
4 of 5 Overall, how would you rank us? 4 stars

06/12/2021

 

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars

06/04/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

The very best vets in every way!!!

 

06/03/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
I was given hope that there is actually way to help our sick puppy at home oppose to take and leave him in hospital & at the same Time being able to reach out for help 24/7 if something would go wrong - was making all the difference.

06/03/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
Excellent service.

05/30/2021

4 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
4 of 5 The staff was knowledgeable and considerate toward my pet and me.
4 of 5 The veterinarian listened to my concerns and answered my questions.
3 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
9 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

The staff was nice and friendly

05/30/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

Fully satisfied.

05/29/2021

4 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
4 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
Everybody is considering and friendly. Always seem to care about my dog.

 

05/28/2021

5 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

I really felt that my dog was in great hands and Dr. Shelly quickly knew what was going on with him. Dr.Shelly was patient and took as much time as needed to explain and answer questions.

05/27/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

RIAC answered our call after hours and performed emergency surgery on our dog Summer. We credit them for saving her life. We could not have asked for any better care for her. Thank you for caring enough about animals to answer your phone 24/7.

05/22/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
Tell us why:
For over 20 yrs of caring for my four legged family members and providing BEST CARE ANY WHERE

05/13/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
Always a pleasure to deal with.

05/10/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
N/A The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars

 

05/09/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
Roanoke Island animal clinic is the best vet in the world. Knowledgeable and compassionate care for those who have no voice - our furry loved ones. Never been to a vet who has been so wonderful.

 

05/07/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
For all the staff and Doctors at RIAC THERE SHOULD BE 10 STARS...You all...EVERYONE of you...earn it. We LOOVES YA. Sadie Mist, [Gene and Bonita] ...Sadie's humble servants.

05/06/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
RIAC has helped me in the last 20 years with the care of my pets. Being on Hatteras Island it takes a long time to get to good vet care and you want to make sure if you make the trip you will get the best in compassionate and expert care.

05/06/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
3 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars

 

05/06/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
My dog had a seizure for the first time and they were able to fit me in and get him seen. The vet took the time to talk with me and explain everything in detail. I drove over an hour to come here and I will do it again! So thankful for their care.

 

05/01/2021

5 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars

04/30/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
The clinic was able to squeeze us in for an appointment as our dog became ill on vacation and we had been denied an appointment at 4 other locations. The staff and veterinarians were very good about updating us frequently and saving our baby! 10/10

04/29/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
Thank you AGAIN for seeing Mr Charlie the pug who eats everything and anything. Maybe someday we will just get to have a well visit. We can not tell you enough how much we appreciate you seeing him at the drop of a hat anytime we need it.

 

04/25/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
N/A The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
N/A I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
ALWAYS PROFESSIONAL AND COMPASSIONATE CARE

 

04/23/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
Dr. Elliot Grossman is the best, most compassionate Veterinarian that I have ever met.

04/21/2021

3 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?

 

04/17/2021

4 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
4 of 5 The staff was knowledgeable and considerate toward my pet and me.
N/A The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
I come from Newport News VA to see your vets. They are knowledgeable, kind and very reasonably priced. Had teeth cleaning this time and costs a fraction of that cleanings in my area cost

04/15/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars

04/10/2010

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

Amazing care This was a emergency visit after hours on Easter Sunday We greatly appreciated all that was done for us They were awesome

 

 

04/08/2021

4 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
4 of 5 The staff was knowledgeable and considerate toward my pet and me.
4 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
9 of 10 How likely is it that you will recommend us to a friend or colleague?
4 of 5 Overall, how would you rank us? 4 stars

04/07/2021 ​

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
Tell us why:
Dr Elliott is his Maxx doctor and takes great care for him especially since he has glocoma and has lost one eye already. I wouldn't take Maxx to any other veterinarian. Highest recommendation

04/05/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
My dog was hit by a car on a Friday night- I was able to see Dr. Burkart promptly and she was extremely kind, caring, and professional. Dr. Burkart helped my dog through a extremely difficult time and I am so thankful.

04/02/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
Tell us why:

Wonderful practice.

04/01/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars

03/31/2021

4 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
4 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
Tell us why:
Dr Burhart was wonderful! We so appreciate her taking her time to treat our Maggie girl! Thank you again for all you do!!

03/26/2021

5 of 5 We were greeted promptly and courteously.
N/A The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
Tell us why:
Quality care without the assembly line I have experienced elsewhere. Veterinarian is very knowledgeable and professional.

3/22/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
9 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

3/22/2021

4 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
9 of 10 How likely is it that you will recommend us to a friend or colleague?
4 of 5 Overall, how would you rank us?
Tell us why:

03/21/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
The best vet for animals!! We love you guys!

03/19/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
Front of the house was super nice and very helpful Dr.Elliot Grossman was very inviting and professional what a great person to take care of my puppy RIAC was great experience and will be my first choice fir all my pets in the future

03/18/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars

03/13/2021

4 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
4 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

You always take care of our boy. Answer our questions and help us provide best possible care.

03/13/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
You all are the best. We brought Emmett in for neutering on Thursday & you had some emergencies come up & couldn't do it till Friday. Certainly understand (know we've had a few emergencies over the years!) Everyone there does a great job

03/12/2021

4 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
4 of 5 The staff was knowledgeable and considerate toward my pet and me.
N/A The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
It was my 1st time there and it was a little confusing at first. I was dropping Sophie off for a bath and to be shaved. The young lady who took care of her did an excellent job. We are very happy with the way Sophie turned out.

03/08/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
4 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars

03/07/2021

​
5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
4 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Name:

3/5/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?

 

3/4/2021

5of 5 We were greeted promptly and courteously.
5of 5 The hospital was clean, safe, and professional in appearance.
5of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
Knew my pet's name; knew my name. Showed extreme concern for Fishbait and for me. AND he is better!

2/26/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
The staff have always taken good care of my pets ..... during my regular visits as well as after hours in emergency situations. Thanks so much!

2/25/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
I left a review on Google of the care of our little girl and of us. One of if not the best caring and compassionate vet and staff that I’ve ever encountered.

2/20/2021

5 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
4 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
Dr Grossman is the best, he truly loves the animals. I feel so fortunate to have this quality Veterinarian office do close to where I live. Also when my previous dog died they did an autopsy to find out why, it was Hermangiosarcoma, they really care

2/20/2021

4 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

1/15/2021

4 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
9 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why: As an SPCA volunteer, I had the opportunity to bring a dog that I had been fostering to RIAC for care. The staff was very helpful in providing the necessary information and medical care needed to get my little 4 legged charge to her new forever home