Reviews & Survey Results
For reviews found on Google, Click Here
Read what people are saying about Roanoke Island Animal Clinic
Last Updated December 2024
|
12/31/24
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
4 of 5 |
I feel I received value for the fee I paid. |
3 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
24/7 if you need help
|
|
|
12/30/24
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
Mark is awesome! He was born to be a Veterinarian. He’s very comfortable handling our dogs.
|
|
|
12/21/24
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
9 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
|
Tell us why: |
My only complaint is that Jasper's red and black plaid blanket was lost. Would not recommend sending something with your scent on it to try and reassure your pet. An orange T-shirt had been lost but that was recovered.
|
|
|
12/20/24
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
Roanoke has saved my dog's life twice - two separate incidents which required immediate surgery. My (accident-prone) hound is now six and I hope she doesn't have any more medical emergencies, but its nice to know that I can count on Roanoke.
|
|
|
12/18/24
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
N/A |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
Always prompt, always flexible, and most of all, my dogs like Roanoke Island Animal Clinic.
|
|
|
12/08/24
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
|
12/06/24
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
the friendliness of the staff from start to finish was outstanding.thank you
|
|
|
12/04/24
4 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
4 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
11/22/24
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
Great folks!
|
|
|
11/22/24
5 of 5 |
We were greeted promptly and courteously. |
4 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
All of the above is 5 stars true and it is also above and beyond to come to Ocracoke. Thanks you so much!
|
|
|
11/20/24
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
|
Tell us why: |
I decided to use RIAC because you have emergency care. I am happy that you know my dog in the event I ever need it. I live in Jarvisburg and I happily drive to Manteo for excellent care and preventive meds.
|
|
|
11/20/24
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
Dr Elliot Grossman is the best. He even sent me an update on how good my pet was doing which I immensely appreciated.
|
|
|
11/17/24
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
Excellent as always! Thank you for being caring
|
|
|
11/13/24
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
I love you guys, you literally saved my dog's life and everyone is so super nice and helpful. You all treat us like family and that means a lot.
|
|
|
11/08/24
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
|
Tell us why: |
Max and I are thankful for everyone!
|
|
|
11/03/24
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
|
Tell us why: |
Dr. E is the best vet!
|
|
|
11/02/24
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
4 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
|
Tell us why: |
Have been coming to this practice for many years!! It’s THE place to take your pets!!
|
|
|
10/31/24
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
Dr. Elliott Grossman was great. Thank you for making our first visit so easy.
|
|
|
10/28/24
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
Even though understaffed, y'all were quick, friendly, efficient, polite, and nice! I was extremely impressed, especially because y'all were so busy! Very professional service, all the way around! Thank you so much!
|
|
|
10/28/24
4 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
4 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
4 of 5 |
I feel I received value for the fee I paid. |
4 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
Service was great!
|
|
|
10/26/24
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
Max and I were treated as well liked friends although we had not seen this particular vet before.
|
|
|
10/24/24
4 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
4 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
I had a very sick young puppy and was just visiting so I had no access to my regular vet and they made time for me to come in and get the care he needed immediately.
|
|
|
10/20/24
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
2 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
4 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
Allowed us to walk in, assessed our dog to see if it was an emergency (not), and then waited. Could not make an appointment for follow-up and were told to come back as walk in again. They were down to 2 vets from the total of 5 we were told.
|
|
|
10/20/24
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
Dr Elliot is the best!!!!
|
|
|
10/17/24
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
Hands down the best we’ve ever taken our dogs to. Staff is always friendly and accommodating. Everyone there treats or dogs like they are theirs. Would never go anywhere else!
|
|
|
10/16/24
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
Vet was thorough, respectful, kind, answered questions, even returned call over weekend. Cost was amazing low. I am very grateful for the care my dog received. Many, many thanks.
|
|
|
10/15/24
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
10/14/24
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
Everyone was so kind and helpful. We were there on Saturday after hours with our sweet Sammy and they agreed to see us. Sammy is doing really great now. Thank you so much for taking such great care of us.
|
|
|
10/10/24
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
4 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
Very caring atmosphere
|
|
|
10/09/24
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
All staff and DVM very professional and knowledgeable. After the visit, I always feel confident about the care Josie, my Moyen poodle, received.
|
|
|
10/05/24
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
Highly recommend Roanoke Animal Hospital
|
|
|
10/05/24
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
10/04/24
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
4 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
10/02/24
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
This is an exceptional practice in every respect!
|
|
|
10/02/24
4 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
4 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
4 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
Staff is always respectful and courteous. Dr Elliott was great with our dog, had patience and understood his anxiety.
|
|
|
09/26/24
You've received a survey response from a promoter.
It is important to us that you and your pet have the best experience and care possible. You can be assured that your responses are kept confidential.
We were greeted promptly and courteously. |
The hospital was clean, safe, and professional in appearance. |
We were seen within a reasonable time frame. |
The staff was knowledgeable and considerate toward my pet and me. |
The veterinarian listened to my concerns and answered my questions. |
I feel I received value for the fee I paid. |
I clearly understood everything I learned in the visit and have no additional questions. |
How likely is it that you will recommend us to a friend or colleague? |
Overall, how would you rank us? |
|
At my first emergency visit for my dog, I knew I had found the best care for my pets. I drive an hour and a half just to have my pets cared for by the most knowledgeable , compassionate veterinary clinic in North Carolina.
|
|
|
|
09/23/24
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
Name: |
|
09/23/24
4 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
3 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
My pets were comfortable through the entire process and this was the first time they had been to a vet. I was very pleased with the staff and their knowledge and compassion for my pets.
|
|
|
09/20/24
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
|
Tell us why: |
The after hours emergency care that our pug Andy received from Dr. Elliot Grossman and the Technician were very professional. All tests, results, and medications were explained. Andy recovered quickly and I was very pleased with all services.
|
|
|
09/06/24
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
4 of 5 |
We were seen within a reasonable time frame. |
4 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
4 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
4 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
Always receive good service. Only complaint is when you make an appointment for a specific vet and another is sent in. It was corrected and we saw the requested vet.
|
|
|
08/30/24
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
As Tina would say ~ Simply The Best!
|
|
|
08/30/24
4 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
4 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
|
Tell us why: |
Compassionate professionals taking care of visitors to the Outer Banks.
|
|
|
08/26/24
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
they did a great job helping with our sick pup!
|
|
|
08/23/24
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
Lauren and Dr. Elliot were wonderful with my highly stressed Rottie. Only negative, I let the scheduling person know my dog could be aggressive. An Rx had been prescribed but no one followed up with me to lmk it was prescribed and at the clinic...
|
|
|
08/19/24
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
|
Tell us why: |
I had just arrived in OBX for a week vacation. My 1 year old Border Collie had several seizures. I contacted Roanoke Animal Clinic and was seen first thing on a Saturday morning. All other animal hospitals were closed because it was a Saturday. Thank
|
|
|
08/17/24
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
|
Tell us why: |
Very good care!!
|
|
|
08/16/24
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
4 of 5 |
The veterinarian listened to my concerns and answered my questions. |
4 of 5 |
I feel I received value for the fee I paid. |
4 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
As an out of town visitor, both trips to the Roanoke Island Animal Hospital has been very professional along with a good deal of compassion and care. Tho this last trip my sweet Maggie passed - she was nearly 20 - she was very well cared for.
|
|
|
08/16/24
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
N/A |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
Awesome experience every visit. Great vet and staff.
|
|
|
08/16/24
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
3 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
08/14/24
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
08/12/24
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
Good vets and staff
|
|
|
08/10/24
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
|
Tell us why: |
You know you all get 5 stars from us. Been with you since early 1990' s and on our third set of brother and sister litter mates. Would not go anywhere else!
|
|
|
08/08/24
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
We were new clients being seen for our first appointment/annual checkup for our cat and dog. The staff was very professional and the bill was very reasonable. So glad we went with them as our provider.
|
|
|
08/08/24
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
We have been using Roanoke Animal Hospital since 2010, never an issue, always grateful for the kindness and expert care we receive for our dogs. Thank you to the entire staff, we truly appreciate the excellent care given!
|
|
|
08/07/2024
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
|
Tell us why: |
Best animal care anywhere. We live Dr Elliot and all the staff. They take such amazing care of our Starr
|
|
|
08/07/2024
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
4 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
|
Tell us why: |
All staff were so friendly, caring and knowledgeable. Truly a wonderful experience.
|
|
|
07/30/2024
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
|
Tell us why: |
Thank you Dr. Burkhardt for seeing us on a Sunday! Our little piglet is doing much better. You were amazing!
|
|
|
07/28/2024
5 of 5 |
We were greeted promptly and courteously. |
4 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
4 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
Dr Elliot is down right amazing and talks to me to make me understand what he is doing
|
|
|
07/14/2024
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
07/14/2024
4 of 5 |
We were greeted promptly and courteously. |
4 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
4 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
|
Tell us why: |
Been going there for years and have never had any problems. Will continue to go there. Friendly atmosphere
|
|
|
07/12/2024
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
Every single vet and other professional who has ever attended to my dog has been very knowledgeable, explanatory, attentive and courteous, and has demonstrated genuine care and concern for my dog's health and well-being and for me as the pet owner.
|
|
|
07/10/2024
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
Dr. Grossman was so kind and took the time to explain everything and take me to see the x-rays even though they were VERY busy. I know my pups always get the best care when we are there.
|
|
|
07/08/2024
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
We are visiting from New York, we have 2 Hungarian Vizslas, We thought we had an emergency with one of them, which turned out not to be an emergency, but we were treated as though it was top priority and as important to them as it was to us.
|
|
|
07/08/2024
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
3 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
Always good treatment!
|
|
|
07/08/2024
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
07/07/2024
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
Dr Elliot and entire staff are great
|
|
|
07/01/2024
4 of 5 |
We were greeted promptly and courteously. |
3 of 5 |
The hospital was clean, safe, and professional in appearance. |
4 of 5 |
We were seen within a reasonable time frame. |
4 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
4 of 5 |
I feel I received value for the fee I paid. |
4 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
7 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
4 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
Open on Saturday
|
|
|
06/30/2024
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
With pure dedication, long hours, and a deep love for their profession and this community, Dr Grossman and Dr Burkart in my view represent the best in the State of NC at what they do. Dr Grossman is brilliant. The "Best" veterinary practice in OBX
|
|
|
06/30/2024
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
4 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
Always feel like my dog will do well after I leave.
|
|
|
06/28/2024
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
4 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
|
Tell us why: |
We were seen on an emergency basis after hours. What a wonderful service. Treatment was fast and thorough and the staff was amazing with me and my dog. The clinic even has technology that my vet back home in DC area doesn’t even have. Thank you!
|
|
|
06/28/2024
4 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
4 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
|
|
|
06/28/2024
5 of 5 |
We were greeted promptly and courteously. |
N/A |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
Always the best of professional care in a caring manner.
|
|
|
06/24/2024
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
Dr Burkhart was amazing. She and Dr Parker saved Peanuts life. The best office ever! Very knowledgeable and compassionate! I wish we were closer to your office for full time care!
|
|
|
06/24/2024
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
My Cockatiel was having major health problems and was on the edge of her life. Dr. Elliot Grossman was fantastic in his knowledge and skills, and properly diagnosed and saved the life of my bird through surgery and follow-up medications. Wonderful!
|
|
|
06/21/2024
4 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
4 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
06/17/2024
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
Ours was an emergency walk in visit. We were greeted with concern and kindness by the staff. Dr. Grossman immediately diagnosed our dog’s problem (Vestibular Syndrome) and thoroughly explained what to expect going forward. Recovery. Best news ever!
|
|
|
06/17/2024
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
3 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
Dr. Burkhart saved my mom’s cat’s life. She had an ailment that for a couple years and was not identified or diagnosed until we came to this vet. Also true for my dog just recently. She is an angel in disguise!
|
|
|
06/11/2024
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
I had to seek emergency care for my parakeet and they took us right in that same day as a new client. The staff is very friendly & Dr. Grossman took the time to educate me on things I didn’t know about. 11/10 recommend this place!
|
|
|
06/05/2024
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
4 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
Responsive, caring, fair, and knowledgeable! A great experience!!
|
|
|
06/05/2024
3 of 5 |
We were greeted promptly and courteously. |
4 of 5 |
The hospital was clean, safe, and professional in appearance. |
4 of 5 |
We were seen within a reasonable time frame. |
4 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
4 of 5 |
I feel I received value for the fee I paid. |
4 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
|
06/02/2024
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
Everyone was extremely friendly. I was very happy with the service I received.
|
|
|
06/02/2024
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
In from out of town and one of our dogs was not feeling well. Was seen quickly without an appointment and very happy with the staff and Dr. Grossman! Felt like the care we would have received at home with our vet of over 30 years! Thank you!
|
|
|
06/02/2024
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
06/02/2024
4 of 5 |
We were greeted promptly and courteously. |
4 of 5 |
The hospital was clean, safe, and professional in appearance. |
2 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
3 of 5 |
I feel I received value for the fee I paid. |
4 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
4 of 5 |
Overall, how would you rank us? |
|
|
05/20/2024
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
We arrived for our vacation on Saturday at 5 PM. I put my Bichon in the fenced yard while unpacking the car. I checked on her at 5:15 and I found her with a bloody cut under her neck. I thank God for the doctors and their staff and the loving care
|
|
|
05/20/2024
5 of 5 |
We were greeted promptly and courteously. |
3 of 5 |
The hospital was clean, safe, and professional in appearance. |
4 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
4 of 5 |
I feel I received value for the fee I paid. |
4 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
It has a comfortable atmosphere. You can commiserate with other pet owners and quickly share their relationships with their pets and yours. Often make new friends.. The staff is friendly and knowledgeable. No pressure.
|
|
|
05/20/2024
3 of 5 |
We were greeted promptly and courteously. |
4 of 5 |
The hospital was clean, safe, and professional in appearance. |
4 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
Dr. Grossman was outstanding. Took his time with explaining and caring about my dogs issues.
|
|
|
06/15/2022
"I just wanted to say thank you again for seeing our dog, Dallas, while we were on vacation in May. We were so impressed with your practice, everyone was friendly and accommodating and made us feel as if they had known us forever. Dr. Burkart is amazing. She made us feel comfortable and explained everything in detail and had us back on the road quickly (and at a very reasonable price!). We really appreciate her taking the time to go over other issues concerning our old girl and making suggestions to better her health. Dallas made a full recovery thanks to your clinic. You truly are the best!"
|
05/20/2022
4 of 5 |
We were greeted promptly and courteously. |
4 of 5 |
The hospital was clean, safe, and professional in appearance. |
4 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
4 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
8 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
4 of 5 |
Overall, how would you rank us? |
|
|
05/05/2022
5 of 5 |
We were greeted promptly and courteously. |
4 of 5 |
The hospital was clean, safe, and professional in appearance. |
4 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
4 of 5 |
I feel I received value for the fee I paid. |
4 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
9 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
Didn’t have to wear a mask.
|
|
|
03/31/2022
3 of 5 |
We were greeted promptly and courteously. |
4 of 5 |
The hospital was clean, safe, and professional in appearance. |
3 of 5 |
We were seen within a reasonable time frame. |
4 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
4 of 5 |
The veterinarian listened to my concerns and answered my questions. |
3 of 5 |
I feel I received value for the fee I paid. |
3 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
5 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
|
03/27/2022
4 of 5 |
We were greeted promptly and courteously. |
4 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
4 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
4 of 5 |
The veterinarian listened to my concerns and answered my questions. |
4 of 5 |
I feel I received value for the fee I paid. |
4 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
9 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
4 of 5 |
Overall, how would you rank us? |
|
|
03/26/2022
5 of 5 |
We were greeted promptly and courteously. |
3 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
3 of 5 |
I feel I received value for the fee I paid. |
4 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
9 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
02/18/2022
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
4 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
4 of 5 |
I feel I received value for the fee I paid. |
4 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
5 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
4 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
Very Happy with yall. I just never make recommendations. Thanks.
|
|
|
02/17/2022
4 of 5 |
We were greeted promptly and courteously. |
4 of 5 |
The hospital was clean, safe, and professional in appearance. |
4 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
4 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
8 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
4 of 5 |
Overall, how would you rank us? |
|
|
02/08/2022
4 of 5 |
We were greeted promptly and courteously. |
4 of 5 |
The hospital was clean, safe, and professional in appearance. |
4 of 5 |
We were seen within a reasonable time frame. |
4 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
3 of 5 |
I feel I received value for the fee I paid. |
4 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
9 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
4 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
I liked they way all the people there was not scared of my puppy even if he was a German Shepard and dr Elliot was amazing with him and he did a damn good job explaining everything to me
|
|
|
02/07/2022
4 of 5 |
We were greeted promptly and courteously. |
4 of 5 |
The hospital was clean, safe, and professional in appearance. |
4 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
3 of 5 |
I feel I received value for the fee I paid. |
4 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
9 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
|
12/31/2021
You've received a survey response from a promoter.
It is important to us that you and your pet have the best experience and care possible. You can be assured that your responses are kept confidential.
3 of 5 |
We were greeted promptly and courteously. |
4 of 5 |
The hospital was clean, safe, and professional in appearance. |
4 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
9 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
Impressed by the nurse and vet for their professionalism and care. Cost of service was reasonable.
|
|
|
4 of 5 |
We were greeted promptly and courteously. |
4 of 5 |
The hospital was clean, safe, and professional in appearance. |
4 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
4 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
5 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
4 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
We did not have an appointment but the hospital squeezed us in anyway. The place was real busy and we were seen in less than an hour. The VET was confident and knowledgeable and got our dog feeling better pretty quickly. Maybe a larger waiting room.
|
|
08/13/2021
4 of 5 |
We were greeted promptly and courteously. |
4 of 5 |
The hospital was clean, safe, and professional in appearance. |
3 of 5 |
We were seen within a reasonable time frame. |
4 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
4 of 5 |
The veterinarian listened to my concerns and answered my questions. |
4 of 5 |
I feel I received value for the fee I paid. |
4 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
8 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
07/02/2021
4 of 5 |
We were greeted promptly and courteously. |
4 of 5 |
The hospital was clean, safe, and professional in appearance. |
4 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
4 of 5 |
The veterinarian listened to my concerns and answered my questions. |
4 of 5 |
I feel I received value for the fee I paid. |
4 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
8 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
|
Tell us why: |
4 star…I have been with RIAC for 11 years…I have seen the practice go thru many changes…throughout these changes RIAC commitment to our fur family has remained steadfast..i sense that the new staff will be a great assist to the clinic and community!
|
|
06/23/2021
4 of 5 |
We were greeted promptly and courteously. |
4 of 5 |
The hospital was clean, safe, and professional in appearance. |
4 of 5 |
We were seen within a reasonable time frame. |
4 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
3 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
06/23/2021
5 of 5 |
We were greeted promptly and courteously. |
4 of 5 |
The hospital was clean, safe, and professional in appearance. |
2 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
4 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
9 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
4 of 5 |
Overall, how would you rank us? |
|
06/12/2021
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
06/04/2021
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
4 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
The very best vets in every way!!!
|
|
06/03/2021
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
I was given hope that there is actually way to help our sick puppy at home oppose to take and leave him in hospital & at the same Time being able to reach out for help 24/7 if something would go wrong - was making all the difference.
|
|
06/03/2021
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
Excellent service.
|
|
05/30/2021
4 of 5 |
We were greeted promptly and courteously. |
4 of 5 |
The hospital was clean, safe, and professional in appearance. |
4 of 5 |
We were seen within a reasonable time frame. |
4 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
4 of 5 |
The veterinarian listened to my concerns and answered my questions. |
3 of 5 |
I feel I received value for the fee I paid. |
4 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
9 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
The staff was nice and friendly
|
|
05/30/2021
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
Fully satisfied.
|
|
05/29/2021
4 of 5 |
We were greeted promptly and courteously. |
4 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
4 of 5 |
The veterinarian listened to my concerns and answered my questions. |
4 of 5 |
I feel I received value for the fee I paid. |
4 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
Everybody is considering and friendly. Always seem to care about my dog.
|
|
05/28/2021
5 of 5 |
We were greeted promptly and courteously. |
4 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
I really felt that my dog was in great hands and Dr. Shelly quickly knew what was going on with him. Dr.Shelly was patient and took as much time as needed to explain and answer questions.
|
|
05/27/2021
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
RIAC answered our call after hours and performed emergency surgery on our dog Summer. We credit them for saving her life. We could not have asked for any better care for her. Thank you for caring enough about animals to answer your phone 24/7.
|
|
05/22/2021
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
|
Tell us why: |
For over 20 yrs of caring for my four legged family members and providing BEST CARE ANY WHERE
|
|
05/13/2021
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
Always a pleasure to deal with.
|
|
05/10/2021
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
N/A |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
05/09/2021
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
Roanoke Island animal clinic is the best vet in the world. Knowledgeable and compassionate care for those who have no voice - our furry loved ones. Never been to a vet who has been so wonderful.
|
|
05/07/2021
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
For all the staff and Doctors at RIAC THERE SHOULD BE 10 STARS...You all...EVERYONE of you...earn it. We LOOVES YA. Sadie Mist, [Gene and Bonita] ...Sadie's humble servants.
|
|
05/06/2021
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
4 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
RIAC has helped me in the last 20 years with the care of my pets. Being on Hatteras Island it takes a long time to get to good vet care and you want to make sure if you make the trip you will get the best in compassionate and expert care.
|
|
05/06/2021
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
3 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
05/06/2021
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
My dog had a seizure for the first time and they were able to fit me in and get him seen. The vet took the time to talk with me and explain everything in detail. I drove over an hour to come here and I will do it again! So thankful for their care.
|
|
05/01/2021
5 of 5 |
We were greeted promptly and courteously. |
4 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
04/30/2021
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
The clinic was able to squeeze us in for an appointment as our dog became ill on vacation and we had been denied an appointment at 4 other locations. The staff and veterinarians were very good about updating us frequently and saving our baby! 10/10
|
|
04/29/2021
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
Thank you AGAIN for seeing Mr Charlie the pug who eats everything and anything. Maybe someday we will just get to have a well visit. We can not tell you enough how much we appreciate you seeing him at the drop of a hat anytime we need it.
|
|
04/25/2021
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
N/A |
The veterinarian listened to my concerns and answered my questions. |
4 of 5 |
I feel I received value for the fee I paid. |
N/A |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
ALWAYS PROFESSIONAL AND COMPASSIONATE CARE
|
|
04/23/2021
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
Dr. Elliot Grossman is the best, most compassionate Veterinarian that I have ever met.
|
|
04/21/2021
3 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
4 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
|
04/17/2021
4 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
4 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
N/A |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
I come from Newport News VA to see your vets. They are knowledgeable, kind and very reasonably priced. Had teeth cleaning this time and costs a fraction of that cleanings in my area cost
|
|
|
04/15/2021
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
04/10/2010
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
Amazing care This was a emergency visit after hours on Easter Sunday We greatly appreciated all that was done for us They were awesome
|
|
04/08/2021
4 of 5 |
We were greeted promptly and courteously. |
4 of 5 |
The hospital was clean, safe, and professional in appearance. |
4 of 5 |
We were seen within a reasonable time frame. |
4 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
4 of 5 |
The veterinarian listened to my concerns and answered my questions. |
4 of 5 |
I feel I received value for the fee I paid. |
4 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
9 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
4 of 5 |
Overall, how would you rank us? |
|
04/07/2021
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
|
Tell us why: |
Dr Elliott is his Maxx doctor and takes great care for him especially since he has glocoma and has lost one eye already. I wouldn't take Maxx to any other veterinarian. Highest recommendation
|
|
04/05/2021
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
My dog was hit by a car on a Friday night- I was able to see Dr. Burkart promptly and she was extremely kind, caring, and professional. Dr. Burkart helped my dog through a extremely difficult time and I am so thankful.
|
|
04/02/2021
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
|
Tell us why: |
Wonderful practice.
|
|
04/01/2021
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
4 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
03/31/2021
4 of 5 |
We were greeted promptly and courteously. |
4 of 5 |
The hospital was clean, safe, and professional in appearance. |
4 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
4 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
|
Tell us why: |
Dr Burhart was wonderful! We so appreciate her taking her time to treat our Maggie girl! Thank you again for all you do!!
|
|
03/26/2021
5 of 5 |
We were greeted promptly and courteously. |
N/A |
The hospital was clean, safe, and professional in appearance. |
4 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
|
Tell us why: |
Quality care without the assembly line I have experienced elsewhere. Veterinarian is very knowledgeable and professional.
|
|
3/22/2021
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
9 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
|
3/22/2021
4 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
4 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
4 of 5 |
I feel I received value for the fee I paid. |
4 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
9 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
4 of 5 |
Overall, how would you rank us? |
|
|
|
03/21/2021
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
The best vet for animals!! We love you guys!
|
|
03/19/2021
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
Front of the house was super nice and very helpful Dr.Elliot Grossman was very inviting and professional what a great person to take care of my puppy RIAC was great experience and will be my first choice fir all my pets in the future
|
|
03/18/2021
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
03/13/2021
4 of 5 |
We were greeted promptly and courteously. |
4 of 5 |
The hospital was clean, safe, and professional in appearance. |
4 of 5 |
We were seen within a reasonable time frame. |
4 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
You always take care of our boy. Answer our questions and help us provide best possible care.
|
|
03/13/2021
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
You all are the best. We brought Emmett in for neutering on Thursday & you had some emergencies come up & couldn't do it till Friday. Certainly understand (know we've had a few emergencies over the years!) Everyone there does a great job
|
|
03/12/2021
4 of 5 |
We were greeted promptly and courteously. |
4 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
4 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
N/A |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
It was my 1st time there and it was a little confusing at first. I was dropping Sophie off for a bath and to be shaved. The young lady who took care of her did an excellent job. We are very happy with the way Sophie turned out.
|
|
03/08/2021
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
4 of 5 |
We were seen within a reasonable time frame. |
4 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
4 of 5 |
I feel I received value for the fee I paid. |
4 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
|
03/07/2021
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
4 of 5 |
We were seen within a reasonable time frame. |
4 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
4 of 5 |
I feel I received value for the fee I paid. |
4 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
Name: |
|
3/5/2021
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
4 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
4 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
|
|
3/4/2021
5of 5 |
We were greeted promptly and courteously. |
5of 5 |
The hospital was clean, safe, and professional in appearance. |
5of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
Knew my pet's name; knew my name. Showed extreme concern for Fishbait and for me. AND he is better!
|
|
2/26/2021
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
The staff have always taken good care of my pets ..... during my regular visits as well as after hours in emergency situations. Thanks so much!
|
|
2/25/2021
5 of 5 |
We were greeted promptly and courteously. |
5 of 5 |
The hospital was clean, safe, and professional in appearance. |
5 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
I left a review on Google of the care of our little girl and of us. One of if not the best caring and compassionate vet and staff that I’ve ever encountered.
|
|
2/20/2021
5 of 5 |
We were greeted promptly and courteously. |
4 of 5 |
The hospital was clean, safe, and professional in appearance. |
4 of 5 |
We were seen within a reasonable time frame. |
4 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: |
Dr Grossman is the best, he truly loves the animals. I feel so fortunate to have this quality Veterinarian office do close to where I live. Also when my previous dog died they did an autopsy to find out why, it was Hermangiosarcoma, they really care
|
|
2/20/2021
4 of 5 |
We were greeted promptly and courteously. |
4 of 5 |
The hospital was clean, safe, and professional in appearance. |
4 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
5 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
10 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
|
1/15/2021
4 of 5 |
We were greeted promptly and courteously. |
4 of 5 |
The hospital was clean, safe, and professional in appearance. |
4 of 5 |
We were seen within a reasonable time frame. |
5 of 5 |
The staff was knowledgeable and considerate toward my pet and me. |
5 of 5 |
The veterinarian listened to my concerns and answered my questions. |
4 of 5 |
I feel I received value for the fee I paid. |
5 of 5 |
I clearly understood everything I learned in the visit and have no additional questions. |
9 of 10 |
How likely is it that you will recommend us to a friend or colleague? |
5 of 5 |
Overall, how would you rank us? |
|
|
Tell us why: As an SPCA volunteer, I had the opportunity to bring a dog that I had been fostering to RIAC for care. The staff was very helpful in providing the necessary information and medical care needed to get my little 4 legged charge to her new forever home |
|
|