Roanoke Island Animal Clinic / Archived Survey Results

roanoke island animal clinic

107 russel twiford rd
manteo, NC 27954

(252)423-0975

www.roanokeislandanimalclinic.com

Archived Reviews & Survey Results

For reviews found on Google, Click Here

12/31/2021

You've received a survey response from a promoter.

It is important to us that you and your pet have the best experience and care possible. You can be assured that your responses are kept confidential.

3 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
9 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

Impressed by the nurse and vet for their professionalism and care. Cost of service was reasonable.

4 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
5 of 10 How likely is it that you will recommend us to a friend or colleague?
4 of 5 Overall, how would you rank us? 4 stars
Tell us why:

We did not have an appointment but the hospital squeezed us in anyway. The place was real busy and we were seen in less than an hour. The VET was confident and knowledgeable and got our dog feeling better pretty quickly. Maybe a larger waiting room.


08/13/2021

4 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
3 of 5 We were seen within a reasonable time frame.
4 of 5 The staff was knowledgeable and considerate toward my pet and me.
4 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
8 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars


07/02/2021

4 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
4 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
8 of 10 How likely is it that you will recommend us to a friend or colleague?
Tell us why:
4 star…I have been with RIAC for 11 years…I have seen the practice go thru many changes…throughout these changes RIAC commitment to our fur family has remained steadfast..i sense that the new staff will be a great assist to the clinic and community!

06/23/2021

4 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
4 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
3 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars


06/23/2021

5 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
2 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
9 of 10 How likely is it that you will recommend us to a friend or colleague?
4 of 5 Overall, how would you rank us? 4 stars

06/12/2021

 

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars

06/04/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

The very best vets in every way!!!

 

06/03/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
I was given hope that there is actually way to help our sick puppy at home oppose to take and leave him in hospital & at the same Time being able to reach out for help 24/7 if something would go wrong - was making all the difference.

06/03/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
Excellent service.

05/30/2021

4 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
4 of 5 The staff was knowledgeable and considerate toward my pet and me.
4 of 5 The veterinarian listened to my concerns and answered my questions.
3 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
9 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

The staff was nice and friendly

05/30/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

Fully satisfied.

05/29/2021

4 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
4 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
Everybody is considering and friendly. Always seem to care about my dog.

 

05/28/2021

5 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

I really felt that my dog was in great hands and Dr. Shelly quickly knew what was going on with him. Dr.Shelly was patient and took as much time as needed to explain and answer questions.

05/27/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

RIAC answered our call after hours and performed emergency surgery on our dog Summer. We credit them for saving her life. We could not have asked for any better care for her. Thank you for caring enough about animals to answer your phone 24/7.

05/22/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
Tell us why:
For over 20 yrs of caring for my four legged family members and providing BEST CARE ANY WHERE

05/13/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
Always a pleasure to deal with.

05/10/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
N/A The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars

 

05/09/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
Roanoke Island animal clinic is the best vet in the world. Knowledgeable and compassionate care for those who have no voice - our furry loved ones. Never been to a vet who has been so wonderful.

 

05/07/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
For all the staff and Doctors at RIAC THERE SHOULD BE 10 STARS...You all...EVERYONE of you...earn it. We LOOVES YA. Sadie Mist, [Gene and Bonita] ...Sadie's humble servants.

05/06/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
RIAC has helped me in the last 20 years with the care of my pets. Being on Hatteras Island it takes a long time to get to good vet care and you want to make sure if you make the trip you will get the best in compassionate and expert care.

05/06/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
3 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars

 

05/06/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
My dog had a seizure for the first time and they were able to fit me in and get him seen. The vet took the time to talk with me and explain everything in detail. I drove over an hour to come here and I will do it again! So thankful for their care.

 

05/01/2021

5 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars

04/30/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
The clinic was able to squeeze us in for an appointment as our dog became ill on vacation and we had been denied an appointment at 4 other locations. The staff and veterinarians were very good about updating us frequently and saving our baby! 10/10

04/29/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
Thank you AGAIN for seeing Mr Charlie the pug who eats everything and anything. Maybe someday we will just get to have a well visit. We can not tell you enough how much we appreciate you seeing him at the drop of a hat anytime we need it.

 

04/25/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
N/A The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
N/A I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
ALWAYS PROFESSIONAL AND COMPASSIONATE CARE

 

04/23/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
Dr. Elliot Grossman is the best, most compassionate Veterinarian that I have ever met.

04/21/2021

3 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?

 

04/17/2021

4 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
4 of 5 The staff was knowledgeable and considerate toward my pet and me.
N/A The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
I come from Newport News VA to see your vets. They are knowledgeable, kind and very reasonably priced. Had teeth cleaning this time and costs a fraction of that cleanings in my area cost

04/15/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars

04/10/2010

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

Amazing care This was a emergency visit after hours on Easter Sunday We greatly appreciated all that was done for us They were awesome

 

 

04/08/2021

4 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
4 of 5 The staff was knowledgeable and considerate toward my pet and me.
4 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
9 of 10 How likely is it that you will recommend us to a friend or colleague?
4 of 5 Overall, how would you rank us? 4 stars

04/07/2021 ​

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
Tell us why:
Dr Elliott is his Maxx doctor and takes great care for him especially since he has glocoma and has lost one eye already. I wouldn't take Maxx to any other veterinarian. Highest recommendation

04/05/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
My dog was hit by a car on a Friday night- I was able to see Dr. Burkart promptly and she was extremely kind, caring, and professional. Dr. Burkart helped my dog through a extremely difficult time and I am so thankful.

04/02/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
Tell us why:

Wonderful practice.

04/01/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars

03/31/2021

4 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
4 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
Tell us why:
Dr Burhart was wonderful! We so appreciate her taking her time to treat our Maggie girl! Thank you again for all you do!!

03/26/2021

5 of 5 We were greeted promptly and courteously.
N/A The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
Tell us why:
Quality care without the assembly line I have experienced elsewhere. Veterinarian is very knowledgeable and professional.

3/22/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
9 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

3/22/2021

4 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
9 of 10 How likely is it that you will recommend us to a friend or colleague?
4 of 5 Overall, how would you rank us?
Tell us why:

03/21/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
The best vet for animals!! We love you guys!

03/19/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
Front of the house was super nice and very helpful Dr.Elliot Grossman was very inviting and professional what a great person to take care of my puppy RIAC was great experience and will be my first choice fir all my pets in the future

03/18/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars

03/13/2021

4 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
4 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

You always take care of our boy. Answer our questions and help us provide best possible care.

03/13/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
You all are the best. We brought Emmett in for neutering on Thursday & you had some emergencies come up & couldn't do it till Friday. Certainly understand (know we've had a few emergencies over the years!) Everyone there does a great job

03/12/2021

4 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
4 of 5 The staff was knowledgeable and considerate toward my pet and me.
N/A The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
It was my 1st time there and it was a little confusing at first. I was dropping Sophie off for a bath and to be shaved. The young lady who took care of her did an excellent job. We are very happy with the way Sophie turned out.

03/08/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
4 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars

03/07/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
4 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Name:

3/5/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?

 

3/4/2021

5of 5 We were greeted promptly and courteously.
5of 5 The hospital was clean, safe, and professional in appearance.
5of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
Knew my pet's name; knew my name. Showed extreme concern for Fishbait and for me. AND he is better!

2/26/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
The staff have always taken good care of my pets ..... during my regular visits as well as after hours in emergency situations. Thanks so much!

2/25/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
I left a review on Google of the care of our little girl and of us. One of if not the best caring and compassionate vet and staff that I’ve ever encountered.

2/20/2021

5 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
4 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
Dr Grossman is the best, he truly loves the animals. I feel so fortunate to have this quality Veterinarian office do close to where I live. Also when my previous dog died they did an autopsy to find out why, it was Hermangiosarcoma, they really care

2/20/2021

4 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

1/15/2021

4 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
9 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why: As an SPCA volunteer, I had the opportunity to bring a dog that I had been fostering to RIAC for care. The staff was very helpful in providing the necessary information and medical care needed to get my little 4 legged charge to her new forever home

10/25/2020

4 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?

 

10/25/2020

3 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
8 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars

 

8/28/2020

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
Dr Burkart and staff offer very caring and compassionate care for our fur kids. Best on the Outer Banks

 

8/16/2021

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
I love this wonderful clinic and staff. The care is excellent and the staff is kind, caring and involved. Thank you for a job always well done!

07/31/2020

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
I tell everyone how awesome you guys are! First time I had met Dr Shelley. She was great! Thanks!

 

07/28/2020

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
We were on vacation when our golden retriever Bella developed a huge “hot “spot” on her neck and was understandably very miserable so we called the clinic and they took care of her as if she were their patient. We are forever grateful.

 

07/27/2020

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars

 

07/27/2020

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
Tell us why:
Love this vets office and everyone there!!

 

1/19/2020

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why: Dr Shelly was just wonderful with Maxx and knowledgeable. She explained everything to me and showed me how to give him his medication. We have always used Roanoke Animal Hospital but this was our first time with Dr Shelly.

 

1/19/2020

3 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
3 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
Drrs. Mary and Mark and all the vets there put animals first and have the heart and the skill to provide the best possible care.

 

1/19/2020

4 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
9 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars

 

1/3/2020

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why: Dr Elliot is so knowledgeable and friendly. Explained everything to me fully. My little guy is sooo much better and I can rest easy now!

 

12/25/19

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
4 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
The whole staff is wonderful with my pets.  I've used other vets in the area, but I trust Roanoke and their plans of action.

 

12/22/19

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

 

12/16/19

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
Because they are the best on outer Banks and they are about your animals.

 

12/13/19

4 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
You can tell they care about me and Simon (cat)

 

12/13/19

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
Dr. Grossman was very attentive and took the time to listen to all of our questions and concerns.

 

12/12/19

4 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
9 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

 

12/11/19

4 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
4 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
8 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
My buddy is doing well!

 

12/9/19

4 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
4 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
9 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us?
Tell us why:
LOVE SARAH AND EMMANUEL

 

11/13/19

HERE5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
Great place and very caring.

 

11/11/19

4 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
I've been bringing my dogs since 1995. Even as busy as the clinic always is, I feel my dog gets the best care & attention, whether for a checkup or boarding. You all are the most compassionate people and I thank you for that!

 

11/09/19

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
Dr Mary was truly concerned about my dogs weight and advised us our options

 

11/09/19

4 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
Tell us why:
It’s always a 10 in my book. The best group of people and vets in town!!

 

11/08/19

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars

 

11/08/19

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
N/A The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars

 

11/0619

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
Great care given. Dr Elliot takes time to talk with us and explain things and shows you how to handle situations with him.

 

11/06/19

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
Appreciate attention to detail at reception, knowledge of the staff, and inviting space. Good, friendly job receiving me and my very enthusiastic young dog. Surgical wound neat as I have seen. Post surgery instructions clear. Recovery going well.

 

11/04/19

4 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars

 

11/01/19

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars

 

10/28/19

4 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
3 of 5 The staff was knowledgeable and considerate toward my pet and me.
N/A The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
8 of 10 How likely is it that you will recommend us to a friend or colleague?
4 of 5 Overall, how would you rank us? 4 stars

 

10/28/19

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
N/A We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
Fit Chloe in on a very busy Saturday. As always Dr. Burkhart was wonderful as was Hope!

 

10/26/19

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
I don’t know why I mess with other vets when I always end up at RIAH.

 

10/25/19

4 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
4 of 5 The staff was knowledgeable and considerate toward my pet and me.
4 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
You all have been my vet for many years and treated all our dogs. The vets are knowledge and compassionate. They treat your animals like one of their own. They never try to encourage you to have unnecessary expensive treatments. We love RIAC!

10/24/19

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars

 

10/23/19

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

When faced with an after hours emergency after my cat was hit by a car, I was able to bring him to you, alleviating travel to Chesapeake for my boy, who was in a great deal of pain. He was treated with great care and we expect a full recovery.

 

10/21/19

4 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

Dr. Grossman was willing to see my puppy on a Saturday morning when we had never been there before. The entire staff was fabulous and I will definitely remain patient there.

 

10/16/19

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

The staff were very friendly and accomodating. We were traveling from out of state and they fit us in without issue. The staff from vet, to techs,to secretarial staff were friendly, and compasionate. We would highly recommend them.

 

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
 
Tell us why:

The entire staff is caring and attentive. The only complaint is being put on hold for a very long time on the phone most everytime I call. Editor's note: We're working on it Anita! (-: 


10/14/2019

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?

10/14/2019

5 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars

10/14/2019

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

My dog didnt have an appointment but we were on vac and were told we could be worked in. You all worked us in quickly and Dr. Grossman spent adequate time with us . My dogs diagnose was herniated disc. Your treatment helped him walk again! Thank you


10/13/19

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

Very professional


10/13/19

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

You all have always been there for us!


10/12/19

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

excellent staff and service


10/12/19

4 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
Tell us why:
We used the vaccine clinic held at the Currituck Animal Shelter. What a great service - quick and friendly!


10/12
5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
Tell us why:
When I call front desk set me same day appointment I don’t have to wait they are the best ❤️


10/11

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:
I can't express enough gratitude to the doctors and staff. My family and I will be forever grateful! Our Butch, lab-pit mix, is doing awesome after you removed his tumor. He has more mobility and energy than he has in months!

10/2/19

It is important to us that you and your pet have the best experience and care possible. You can be assured that your responses are kept confidential.

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

I had a pet emergency on Saturday with my toy poodle puppy and I was able to been seen by your office, even though she is not a patient there. I was very impressed with the level of service we received. Very compassionate and caring! Thank you!


10/1/19

It is important to us that you and your pet have the best experience and care possible. You can be assured that your responses are kept confidential.

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

The staff and Vets are all so amazing! Everyone takes care of my pet like it was their own!! Y’all are the best!!!’


9/30/19

It is important to us that you and your pet have the best experience and care possible. You can be assured that your responses are kept confidential.

4 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars


9/27/19

It is important to us that you and your pet have the best experience and care possible. You can be assured that your responses are kept confidential.

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

We know there is sometimes a little extra wait time to see the VET - however it is always worth it . Even at its busiest time - I always feel that we get the attention we need for our dog. Thank you .


9/24/19

It is important to us that you and your pet have the best experience and care possible. You can be assured that your responses are kept confidential.

4 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?


9/22/19

It is important to us that you and your pet have the best experience and care possible. You can be assured that your responses are kept confidential.

4 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

Personable and very high quality care. Even though we had to be worked in to be seen, our wait was not long. Dr Grossman was attentive to every area of our dogs health.


9/19/19
5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us?

Tell us why: Great service. Professional and courteous staff.


9/19/19
2 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us?


9/16/19
5 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.N/A The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
N/A I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
Tell us why: It looked like total chaos when I brought Gracie in for a nail trim. The
lobby was full of big dogs and owners. And yet the staff was awesome
handling all requests with patience and kindness. I’m always impressed.


9/15/19
5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us?


9/13/19
5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
Tell us why: Super


9/12/19
4 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
4 of 5 The staff was knowledgeable and considerate toward my pet and me.
4 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us?
Tell us why: They go the extra step with the needs of my pets.


9/11/19
5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us?
Tell us why: You were there when I needed you... Thank you


9/10/19
5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us?
Tell us why: Everyone was great! Late night emergency, took great care with my cat!
Worked with me on picking up my cat after hours after being stuck in
traffic.


5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
4 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us?
Tell us why: whenever I call, you all are always willing to fit us in to be seen that day if
necessary


9/4/19
5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us?
Tell us why: Accommodating service, friendly, competent


9/1/19
It is important to us that you and your pet have the best experience and care possible. You can
be assured that your responses are kept confidential.
4 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us?
Tell us why: Good knowledgeable staff. Good price.


8/31/19
It is important to us that you and your pet have the best experience and care possible. You can
be assured that your responses are kept confidential.
5 of 5 We were greeted promptly and courteously.
3 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us?


8/29/19
5 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
4 of 5 The staff was knowledgeable and considerate toward my pet and me.
N/A The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
N/A I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us?
Tell us why: Staff is always friendly, courteous, helpful nd caring about our pets.


8/28/19
5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us?
Tell us why: Dr Mark Grossman has taken care of my pets for years. I have yet to
meet anybody who has anything but praise for him. I am so grateful to
you and your staff. I never feel like a stranger in the clinic. Thanks, Fran


8/27/19
4 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us?
Tell us why: We are in obx on vacation when our senior dog became ill. Dr. Shelley
was amazing! She was professional, compassionate and conservative.
She diagnosed and sent us home with treatment plan/and Plan B if
issues did not improve.


8/26/19
5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.


8/23/19
4 of 5 We were greeted promptly and courteously.
3 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
4 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us?
Tell us why: I believe it's the best on the OBX and I have already referred friends
there.


8/23/19
3 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
N/A The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us?


8/15/19
5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?


5 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us?
Tell us why: I called the after-hours number because I was unsure about the level of
urgency my dog's situation required. The Dr. listened to me, made me
feel calmer and advised me to come in the next day. My girl's issues are
soon to be fixed!


8/6/19
5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
Tell us why: Dr Elliott met us on a Saturday night emergency call and could not have
been nicer or more professional. He even followed up with a phone call
on Sunday morning to check on our pet Absolutely outstanding service.


For reviews found on Google, Click Here