roanoke island animal clinic

107 russel twiford rd
manteo, NC 27954

(252)423-0975

www.roanokeislandanimalclinic.com

6/24/19

It is important to us that you and your pet have the best experience and care possible. You can be assured that your responses are kept confidential.

3 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

Dr. B always makes us feel our pets are her top priority. She listens to us and makes sure we understand options, treatments, etc. I also appreciate that they are always available 24/7.

6/18/19

It is important to us that you and your pet have the best experience and care possible. You can be assured that your responses are kept confidential.

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

We have a vacation home in Nags Head, but RIAC is not our primary vet. We have needed them twice now for non-emergency situations and they have fit us in and given exceptional care. I strongly recommend them (local or vacationer).


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Name: Tommy E
Email: ...@gmail.com
Phone: 434

6/14/19

It is important to us that you and your pet have the best experience and care possible. You can be assured that your responses are kept confidential.

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
Tell us why:

We were vacationing in Nags Head and our dachshund had an ingrown dew claw. The receptionist said to bring her right in. We were taken care of quickly and kindly. Lily was able to enjoy the rest of her vacation. Thank you!

6/11/19

It is important to us that you and your pet have the best experience and care possible. You can be assured that your responses are kept confidential.

4 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars

6/09/19

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Name: Kurt K

5/15/19

It is important to us that you and your pet have the best experience and care possible. You can be assured that your responses are kept confidential.

3 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
4 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
3 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
8 of 10 How likely is it that you will recommend us to a friend or colleague?
4 of 5 Overall, how would you rank us? 4 stars
Name: Diane B.

5/15/19

It is important to us that you and your pet have the best experience and care possible. You can be assured that your responses are kept confidential.

3 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?

5/8/19

It is important to us that you and your pet have the best experience and care possible. You can be assured that your responses are kept confidential.

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

Dr Grossman is outstanding. Staff is helpful and responsive.

5/6/19

It is important to us that you and your pet have the best experience and care possible. You can be assured that your responses are kept confidential.

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
Tell us why:

Everyone was absolutely wonderful. Extremely knowledgeable and caring.


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Name: Pamela Hawkins

4/26/19

You've received a survey response from a promoter.

It is important to us that you and your pet have the best experience and care possible. You can be assured that your responses are kept confidential.

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

The staff is always kind and courteous, the Vets are always knowledgeable, listen and make caring recommendations! I recommend them to all of my friends!

4/22/19

It is important to us that you and your pet have the best experience and care possible. You can be assured that your responses are kept confidential.

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

Little Girl, my cat, received fantastic care while at your clinic. The vets, the staff and everyone there was kind, attentive, and truly concerned about her recovery and, about answering all of our questions about her care. Thank You so very much.


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4/15/19

It is important to us that you and your pet have the best experience and care possible. You can be assured that your responses are kept confidential.

4 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
4 of 5 The staff was knowledgeable and considerate toward my pet and me.
N/A The veterinarian listened to my concerns and answered my questions.
N/A I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
9 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Name: Robert Rosenberg

4/9/19

It is important to us that you and your pet have the best experience and care possible. You can be assured that your responses are kept confidential.

5 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

Mine was an emergency situation, 6pm on a Sunday. Dr. Elliott answered the phone when I called and waited for me. He was kind and very gentle with my dog. He clearly explained what was wrong and how to best treat him. Thank you!

3/1/19

You've received a survey response from a promoter.

It is important to us that you and your pet have the best experience and care possible. You can be assured that your responses are kept confidential.

3 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
2 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

I always feel like Dr. Grossman and Dr. Burkhart have heart and knowledge and care about my babies. I always seem to have to wait 30-45 minutes in the lobby with an appointment, which is a bit annoying but Patience is not my middle name, its genetic

2/26/19

It is important to us that you and your pet have the best experience and care possible. You can be assured that your responses are kept confidential.

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
4 of 5 Overall, how would you rank us? 4 stars

2/25/19

It is important to us that you and your pet have the best experience and care possible. You can be assured that your responses are kept confidential.

4 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

Love Dr Grossman. Always so patient and kind and understanding. Being a single senior I love that you work with me with my bill. Love when you have discounts on procedures. The staff is always courteous and very helpful.


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Name: Elaine Murphrey

2/23/19

It is important to us that you and your pet have the best experience and care possible. You can be assured that your responses are kept confidential.

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
4 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
9 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars

2/18/19

It is important to us that you and your pet have the best experience and care possible. You can be assured that your responses are kept confidential.

5 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
9 of 10 How likely is it that you will recommend us to a friend or colleague?
4 of 5 Overall, how would you rank us? 4 stars

2/18/19

You've received a survey response from a promoter.

It is important to us that you and your pet have the best experience and care possible. You can be assured that your responses are kept confidential.

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

I was a first-time patient, I called because my regular vet was unwilling to work me into the schedule for 2 days. From my initial phone call to your facility until the time I checked out the staff was kind and accommodating.

2/10/19

It is important to us that you and your pet have the best experience and care possible. You can be assured that your responses are kept confidential.

4 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
9 of 10 How likely is it that you will recommend us to a friend or colleague?

2/1/19

It is important to us that you and your pet have the best experience and care possible. You can be assured that your responses are kept confidential.

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?

1/28/19

It is important to us that you and your pet have the best experience and care possible. You can be assured that your responses are kept confidential.

3 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
8 of 10 How likely is it that you will recommend us to a friend or colleague?
4 of 5 Overall, how would you rank us? 4 stars
Tell us why:

I learned on this visit that our vet (Dr. Sara Beth) was leaving the clinic. She will be greatly missed. She always listens and offers her best advice and clinical opinions. We feel she cares for us as patients, and treats us like family.

1/28/19

It is important to us that you and your pet have the best experience and care possible. You can be assured that your responses are kept confidential.

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

Dr was excellent! Staff was courteous. Phone call returned promptly and told to come right in as a new emergency patient!

1/11/19

It is important to us that you and your pet have the best experience and care possible. You can be assured that your responses are kept confidential.

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

Love you folks! I always feel that my little ones (although 85 lbs is not toooo little) have the best care.

1/9/19

It is important to us that you and your pet have the best experience and care possible. You can be assured that your responses are kept confidential.

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

All of the staff was very friendly upon arrival . I would definitely recommend this vet to any one of my friends/co-workers !

1/7/19

It is important to us that you and your pet have the best experience and care possible. You can be assured that your responses are kept confidential.

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

We happened to be on vacation and our golden needed vet services. An OBX friend recommended this clinic. Dr Grossman was friendly, knowledgeable and went above and beyond to make us feel comfortable leaving our fur baby overnight. Top notch service!

1/7/19

It is important to us that you and your pet have the best experience and care possible. You can be assured that your responses are kept confidential.

4 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?

1/6/19

It is important to us that you and your pet have the best experience and care possible. You can be assured that your responses are kept confidential.

4 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
4 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
Tell us why:

Our family has been relying on RIAC for almost 20 years. We wouldn't trust our beloved pets to anyone else.

12/3/18

It is important to us that you and your pet have the best experience and care possible. You can be assured that your responses are kept confidential.

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

I've always had good experiences at this facility.

12/1/18

  It is important to us that you and your pet have the best experience and care possible. You can be assured that your responses are kept confidential.

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

All of the above

10/30/18 It is important to us that you and your pet have the best experience and care possible. You can be assured that your responses are kept confidential.

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

You are the most compassionate vets I have ever dealt with. Always available 24/7..always ready to help. You go above & beyond.

4/15/18

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

I was very anxious leaving my vet when I moved to the Outer Banks, but I am very glad that a friend referred me to Roanoke Island Animal Clinic. Everyone was polite and pleasant even when busy. And I loved Dr. Sara Beth and her staff. Thank You!

4/13/18

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

As a walk-in; the concern I had about my pet was received and addressed in a timely matter. Thank You!

4/12/18

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
3 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
Tell us why:

This was by far the best clinic I have ever had my pet looked at to evaluate . Dr. Grossman is a gifted vet. His knowledge and compassion is exceptional and his "dog side manner" makes me smile .

4/12/18

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

Great staff Great service Reasonable prices.

4/9/18

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars

4/8/18

5 of 5

We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?

4/8/18

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
N/A The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
Tell us why:

Friendly and professional

4/7/18

‚Äč

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Name:

4/2/18

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

Best veterinary care/experience we have ever had! Thank you so much!

3/31/18

5 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
2 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?

It is important to us that you and your pet have the best experience and care possible. You can be assured that your responses are kept confidential.

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
3 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
7 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

Everyone was very kind, helpful, and knowledgeable.


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3/23/18

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
Tell us why:

Best veterinarian hospital in the world. Thank you for all you do. Also thanks for saving Sadie twice!!


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Name: Debbie Luke

3/21/18

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

I’m always pleased with the service and the fact that I can drop my dog off before work and pick him up later if needed.

3/21/18

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

Our dog was hit by a truck on a Sunday afternoon. Dr. Elliott and team met us immediately. We received excellent service and treatment. I cannot say enough positive things. The follow up after the surgery has been amazing as well. THANK YOU!

3/21/18

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

I really appreciate that Dr. Grossman spent time with us and was even on the floor showing us some training tips! We weren't just rushed in and out...Zoey is a puppy so we have just begun! Thank you!

3/19/18

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

DVM Grossman was very detail oriented, did not rush through very good explanation of his opinion, made sure I understood. Was caring and gentle with my dog.

3/15/18

4 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?

3/15/18

4 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
N/A The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars

3/14/18

5 of 5 We were greeted promptly and courteously.
5 of 5 The hospital was clean, safe, and professional in appearance.
5 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
5 of 5 I feel I received value for the fee I paid.
5 of 5 I clearly understood everything I learned in the visit and have no additional questions.
10 of 10 How likely is it that you will recommend us to a friend or colleague?
5 of 5 Overall, how would you rank us? 5 stars
Tell us why:

Always available and caring.


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3/8/2018

4 of 5 We were greeted promptly and courteously.
4 of 5 The hospital was clean, safe, and professional in appearance.
4 of 5 We were seen within a reasonable time frame.
5 of 5 The staff was knowledgeable and considerate toward my pet and me.
5 of 5 The veterinarian listened to my concerns and answered my questions.
4 of 5 I feel I received value for the fee I paid.
4 of 5 I clearly understood everything I learned in the visit and have no additional questions.
9 of 10 How likely is it that you will recommend us to a friend or colleague?

8/28/2017

5 of 5

We were greeted promptly and courteously.

5 of 5

The hospital was clean, safe, and professional in appearance.

5 of 5

We were seen within a reasonable time frame.

5 of 5

The staff was knowledgeable and considerate toward my pet and me.

5 of 5

The veterinarian listened to my concerns and answered my questions.

5 of 5

I feel I received value for the fee I paid.

5 of 5

I clearly understood everything I learned in the visit and have no additional questions.

10 of 10

How likely is it that you will recommend us to a friend or colleague?

5 of 5

Overall, how would you rank us?

Tell us why:

Kind with my dog

 

6/29/2017

5 of 5

We were greeted promptly and courteously.

5 of 5

The hospital was clean, safe, and professional in appearance.

5 of 5

We were seen within a reasonable time frame.

5 of 5

The staff was knowledgeable and considerate toward my pet and me.

5 of 5

The veterinarian listened to my concerns and answered my questions.

5 of 5

I feel I received value for the fee I paid.

5 of 5

I clearly understood everything I learned in the visit and have no additional questions.

10 of 10

How likely is it that you will recommend us to a friend or colleague?

Tell us why:

Dr. Grossman and staff were very competent and caring.

 

6/19/2017

5 of 5

We were greeted promptly and courteously.

5 of 5

The hospital was clean, safe, and professional in appearance.

5 of 5

We were seen within a reasonable time frame.

5 of 5

The staff was knowledgeable and considerate toward my pet and me.

5 of 5

The veterinarian listened to my concerns and answered my questions.

5 of 5

I feel I received value for the fee I paid.

5 of 5

I clearly understood everything I learned in the visit and have no additional questions.

10 of 10

How likely is it that you will recommend us to a friend or colleague?

5 of 5

Overall, how would you rank us?

Tell us why:

Best care we have ever received for our dog Ellie. Everyone was so helpful and patient. Will never go anywhere else again. Thank you.

 

6/19/2017

5 of 5

We were greeted promptly and courteously.

5 of 5

The hospital was clean, safe, and professional in appearance.

5 of 5

We were seen within a reasonable time frame.

5 of 5

The staff was knowledgeable and considerate toward my pet and me.

5 of 5

The veterinarian listened to my concerns and answered my questions.

5 of 5

I feel I received value for the fee I paid.

5 of 5

I clearly understood everything I learned in the visit and have no additional questions.

10 of 10

How likely is it that you will recommend us to a friend or colleague?

5 of 5

Overall, how would you rank us?

Tell us why:

Everything and everyone at Roanoke Island Animal Clinic is wonderful. A truly caring and personal experience each time.

 

6/17/2017

4 of 5

We were greeted promptly and courteously.

4 of 5

The hospital was clean, safe, and professional in appearance.

4 of 5

We were seen within a reasonable time frame.

4 of 5

The staff was knowledgeable and considerate toward my pet and me.

N/A

The veterinarian listened to my concerns and answered my questions.

5 of 5

I feel I received value for the fee I paid.

5 of 5

I clearly understood everything I learned in the visit and have no additional questions.

9 of 10

How likely is it that you will recommend us to a friend or colleague?

4 of 5

Overall, how would you rank us?

Tell us why:

Great groomer

 

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6/16/2017

4 of 5

We were greeted promptly and courteously.

5 of 5

The hospital was clean, safe, and professional in appearance.

4 of 5

We were seen within a reasonable time frame.

5 of 5

The staff was knowledgeable and considerate toward my pet and me.

N/A

The veterinarian listened to my concerns and answered my questions.

5 of 5

I feel I received value for the fee I paid.

5 of 5

I clearly understood everything I learned in the visit and have no additional questions.

10 of 10

How likely is it that you will recommend us to a friend or colleague?

5 of 5

Overall, how would you rank us?

Tell us why:

The staff, the techs and the vets are all kind, courteous and above all caring about all the animals. This is the first time I ever had a dog (Chloe) who is excited to go to the vet's office-----she is beside herself with joy as we cross the bridge!

 

6/15/2017

5 of 5

We were greeted promptly and courteously.

4 of 5

The hospital was clean, safe, and professional in appearance.

5 of 5

We were seen within a reasonable time frame.

5 of 5

The staff was knowledgeable and considerate toward my pet and me.

5 of 5

The veterinarian listened to my concerns and answered my questions.

4 of 5

I feel I received value for the fee I paid.

4 of 5

I clearly understood everything I learned in the visit and have no additional questions.

10 of 10

How likely is it that you will recommend us to a friend or colleague?

5 of 5

Overall, how would you rank us?

Tell us why:

Emergency surgery. Ziggy was well taken care of.

 

5 of 5

We were greeted promptly and courteously.

5 of 5

The hospital was clean, safe, and professional in appearance.

5 of 5

We were seen within a reasonable time frame.

5 of 5

The staff was knowledgeable and considerate toward my pet and me.

5 of 5

The veterinarian listened to my concerns and answered my questions.

5 of 5

I feel I received value for the fee I paid.

5 of 5

I clearly understood everything I learned in the visit and have no additional questions.

10 of 10

How likely is it that you will recommend us to a friend or colleague?

Tell us why:

Everyone at RIAC is always genuinely interested in the wellbeing of our dog, Sophie!

 

5/15/2017

4 of 5

We were greeted promptly and courteously.

4 of 5

The hospital was clean, safe, and professional in appearance.

4 of 5

We were seen within a reasonable time frame.

5 of 5

The staff was knowledgeable and considerate toward my pet and me.

5 of 5

The veterinarian listened to my concerns and answered my questions.

5 of 5

I feel I received value for the fee I paid.

5 of 5

I clearly understood everything I learned in the visit and have no additional questions.

10 of 10

How likely is it that you will recommend us to a friend or colleague?

5 of 5

Overall, how would you rank us?

Tell us why:

I love my dog. Thank you so much for for taking care of Captain.

 

5/12/2017

5 of 5

We were greeted promptly and courteously.

4 of 5

The hospital was clean, safe, and professional in appearance.

5 of 5

We were seen within a reasonable time frame.

5 of 5

The staff was knowledgeable and considerate toward my pet and me.

5 of 5

The veterinarian listened to my concerns and answered my questions.

4 of 5

I feel I received value for the fee I paid.

5 of 5

I clearly understood everything I learned in the visit and have no additional questions.

10 of 10

How likely is it that you will recommend us to a friend or colleague?

5 of 5

Overall, how would you rank us?

Tell us why:

These are just good people who care about animals...and know you by name and pet name and will see you in the community and ask you how your pet is doing? They are absolutely a patient oriented staff.